Marshalswick Veterinary Surgery

- Owners often describe the staff as calm, kind and professional, with pets being put at ease quickly during consultations. - Communication stands out as a strength, including clear explanations from Anat and a reassuring manner during appointments. - Several reviews highlight compassion in difficult moments, especially around euthanasia, with owners valuing the time, privacy and empathy shown.

Marshalswick Veterinary Surgery in St Albans sees cats, dogs and rabbits, with reviews highlighting a calm, caring approach across both routine visits and more difficult cases. The practice is also noted as a veterinary nurse training facility. Recent feedback is especially positive about clear communication, short-notice appointment availability, and compassionate support during end-of-life care.

Services

•Companion animal care for cats, dogs and rabbits: recent feedback includes treatment for cats, a husky, and two rabbits, suggesting the practice is used by owners of a range of common pets.
•Support for ongoing or more complex illness: one owner describes the team continuing to care for a very poorly dog over the course of a year.
•End-of-life care and euthanasia support: several owners mention being given time, privacy and compassionate support during a cat’s final visit, including use of a side room and help from a nurse.
•Short-notice appointments: reviews mention being able to get an appointment at the last minute.
•Handling nervous or difficult-to-treat pets: rabbit owners in particular describe the team as patient, polite and understanding with pets that are hard to catch or treat.
•Veterinary nurse training facility: the practice is identified as a training site for veterinary nurses.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One recent reviewer also raised concerns about the lack of pricing shown online, so published price transparency appears limited.

People

•Anat (veterinarian): praised for being knowledgeable, attentive and compassionate, and for explaining things clearly while helping both pet and owner feel at ease.
•Wider team: reviews consistently describe the team as lovely, professional, helpful and empathetic, with particular praise for patience with rabbits and sensitivity during euthanasia and long-term illness care.
•Nursing support: one owner specifically mentions a nurse providing support during an end-of-life visit.

Reviews

Google rating: 4.8/5 from 123 reviews. Recent feedback is overwhelmingly positive, with one notable criticism about online price transparency.

•Owners often describe the staff as calm, kind and professional, with pets being put at ease quickly during consultations.
•Communication stands out as a strength, including clear explanations from Anat and a reassuring manner during appointments.
•Several reviews highlight compassion in difficult moments, especially around euthanasia, with owners valuing the time, privacy and empathy shown.
•Practical experience also comes through strongly: people mention last-minute appointments, patient handling of stubborn rabbits, and ongoing support for a seriously unwell dog.

Reviews for Marshalswick Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 123 we track in total. Recent reviews may not be representative of overall sentiment.

Laura

2 months ago

Lovely staff and easy to find availability and talk to someone at the phone. The vet was fantastic, really calm and kind and my dog was quickly put at ease. Thank you!

Alison Smith-Squire

No prices online and I think that’s a big mistake. According to AI: Based on a 2025 Competition and Markets Authority (CMA) investigation, UK vets will be required to publish price lists for common treatments online to improve transparency, allow for competitive shopping, and address concerns about rising costs. New rules, expected to be implemented throughout 2026, will also require disclosure of ownership and cap prescription fees. But any decent vet should be ahead of the curve and update their website accordingly and be transparent

Sophie

It was heart breaking when my elderly very sick cat had to be put to sleep. The staff were incredible, compassionate, caring and truly empathetic to the situation. They took me and the cat into a side room and the nurse came in to look after us. Their care was second to none. I take my other pet to them and even though I travel quite far to get to this vet practice it is more than worth it for the genuine care and consideration they show to the pets.

James B

3 months ago

Cara Binder

5 months ago

Amazing, got an appointment last min and team are lovely there. Will use again and woulds recommend to anyone thank you.

Natalie Trivalle

This little team has been so patient polite and understanding. We own 2 rabbits Rainbow and comet who are the most stubborn bunnies. They are so hard to catch or treat. For the last couple of months they both started to have issues, everyone has been extremely kind and helpful . I work with clients and if one of me was to show up I think I would be rude to myself. So a massive THANK YOU , Rainbow and Comet do not understand but we do and we are extremely grateful .

Razan Al-Hadid

7 months ago

Superb service and the vet is really nice and friendly, I am happy we have them for our cat.

YA

I had such a positive experience at this veterinary clinic. The entire team was caring and professional, and I felt my playful husky was in the best hands. I especially want to thank Anat, the veterinarian, who was incredibly knowledgeable, attentive, and compassionate. She took the time to explain everything clearly and made sure both my dog and I felt comfortable throughout the process. It’s rare to find such genuine care and dedication. Highly recommended!