Creature Comforts St Albans
#1 Vet in St Albans, Hertfordshire
Creature Comforts St Albans – Vets in St Albans
Clinic Overview
Creature Comforts St Albans is a small-animal veterinary clinic for dogs, cats and rabbits, set up for both routine care and more involved work on-site (in-house lab, digital x‑rays, ultrasound, endoscopy, and a full dental suite). The clinic also lists separate cat and dog wards and bespoke kennel design.
In the latest reviews, owners repeatedly describe a calmer experience for anxious dogs (quiet waiting area, treats/toys used to help pets settle), and appointments that don’t feel rushed—several mention thorough examinations and being given treatment options rather than being pushed in one direction. For procedures and operations, reviewers mention getting updates (including photos) while their pet was in the clinic.
One reviewer also states the practice is “owned by vets and not a big corporation” (this is not otherwise confirmed in the provided sources).
Services
Based on the clinic website summary, services include
- •Consultations (including puppy/kitten care)
- •Vaccinations (routine and non-routine)
- •Neutering and surgery
- •Dentistry (including scale and polish)
- •Urgent care for sudden symptoms or injuries
- •Diagnostics and advanced imaging (in-house lab, digital x‑rays, ultrasound; endoscopy listed in facilities)
- •Ophthalmology (listed as a specialty)
- •Microchipping, parasite control, nutrition support, and pharmacy
- •Non-cosmetic grooming
- •Travel documents
- •Euthanasia
Pricing
- •A reviewer mentions a “£20 month payment plan” (no further details provided in the available text).
- •Another reviewer mentions joining a monthly membership with “jabs/consultations included,” but does not give a price.
People
- •Rebecca Cato (vet): mentioned by name as having previously helped a dog through bladder stones and being “kind” and thorough across dogs and cats.
- •Roni: described as welcoming and friendly at a first visit.
- •Charlotte (vet): described as relaxed and not rushing the consultation, listening to concerns, and being thorough; also mentioned (with David) as reassuring during an operation day, with the owner receiving updates and photos.
Reviews
Google rating: 4.9 stars from 130 reviews.
- •Calm, pet-friendly handling for nervous dogs: owners mention a quiet waiting area, time taken during exams, and treats/toys used to reduce stress.
- •Clear communication and shared decision-making: reviewers mention being given options for treatment and feeling listened to.
- •Procedure/operation follow-through: owners describe pets staying in for procedures and receiving updates during the day (including photos).
- •Facilities and environment: multiple reviews describe the clinic as very clean, bright/spacious, and comfortable.
- •Convenience features: one review mentions an app that lets owners message the practice during open hours instead of calling.
Contact
Animals Treated at Creature Comforts St Albans
Animals We Treat
Companion Animals
Opening Hours – Creature Comforts St Albans
Opening Hours
Hours
Reviews for Creature Comforts St Albans
Note: Showing the 5 most recent Google reviews out of 130 we track in total. Recent reviews may not be representative of overall sentiment.
Nicola Sha
in the last week
Always welcoming and interested to hear about how my dog is doing. Also they give me options as to what is preferred to do treatment wise. From the moment I step inside the door, I feel welcomed and very well looked after
Jay Joseph
in the last week
New Vets doggie hates going to the vets. Waiting area calm and quiet. She went into the consulting room. The Vet took time to examine her and she left with a half waggle tail. Treat in tow. Can’t fault the practice. Friendly Welcoming.
Bryony Clark
a week ago
Karen Clarke
a week ago
It’s like going to see a friend as they have so much time for your furry friend totally recommend excellent vets 👍
Kirsty Armstrong
2 weeks ago
Excellent responsive service. Empathic team.
katy lynne
a week ago
Just been to Creature Comforts in St Albans and I am so impressed. A truly great experience. The staff are friendly and helpful. My dog is usually scared of vets but he had a great time eating the free treats and playing with a complimentary tennis ball! Our vet Rebecca Cato who we know from our previous vets is so kind and has always given our dog Jeffrey the best of care. Nothing is too much trouble. Previously helped him through bladder stones and was also fantastic with my 2 cats. They have a great £20 month payment plan. They have all the latest scanning equipment etc.. I like the fact that it is owned by vets and not a big corporation!
Jamie Anne Fleming
a month ago
I moved to creature comforts in St Albans from another local practice and it’s the best decision I could have made. The first time visiting we met Roni who was so welcoming and friendly we then met Charlotte who showed me around the practice before our consultation. Since then one of my dogs has had an operation where I received updates and photos. I was really impressed with Charlotte and David this day it put my mind at ease. Another bonus to this company is there is an app which you can communicate with staff at your local practice during open hours without having to make phone calls. I will definitely recommend creature comforts to anyone looking for a vet.
Jo Mauro
3 months ago
We have been members since the clinic opened and could not be happier. We always receive a warm friendly welcome and they go above and beyond on every level of compassion and care. Every member of staff here is just fantastic, they are so knowledgeable and kind. The clinic is stunning and always immaculately clean. I find them very reasonably priced too. My dogs can’t contain their excitement, as soon as we hit Victoria street they drag me to the door, whether we have an appointment or not! I highly recommend! 💜
clara Fernandes
4 months ago
Lovely warm welcome. The staff are all so friendly. My old boy is 17, almost blind. Sadly in his twilight years. He was treated like a King. Lots of treats. So kind and caring. Also great establishment. Seriously you’d think it was a Spa. Clean, bright, spacious, very comfortable. Overall 10/10. I’ve joined as a pay monthly member. Fantastic deal. Jabs/consultations included. I honestly can’t say enough about how welcome I felt and how kind they all were to my Mitch. Highly recommend Creature Comforts, Putney 🥰 🐕 🐶💓
Anna Michau
4 months ago
Today we took Flossie and Lilah our Weimeraner’s for their first consultation with Charlotte at Creature Comforts. The attention to detail within the practice and from all the staff was fantastic from start to finish. The time with Charlotte the Vet was relaxed, not rushed, I felt she listened to all my concerns and was thorough in her examination of the dogs. Flossie had to stay for a procedure and the whole team were so supportive in ensuring she was well looked after and kept me informed during the afternoon. I would highly recommend Creature comforts. Flossie still hasn’t given up her free ball and loved the treats!!
Nearby Vets
Explore more trusted veterinary clinics near Creature Comforts St Albans
Heath Lodge Veterinary Group
(0.5 miles)St Bernard's Rd, St Albans AL3 5RA, UK
ANIMALISM
(0.7 miles)4 St Stephen's Hill, St Albans AL1 2DS, UK
Medivet St Albans
(0.9 miles)199 Hatfield Rd, St Albans AL1 4LH, UK
Marshalswick Veterinary Surgery
(1.4 miles)71 The Quadrant, St Albans AL4 9RQ, UK
